Chapel Street, Charleville, P56X638

We’re open Monday – Friday, 9 am – 5:30 pm

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges range from €5.50 to €12.50 depending on the size of item. You can also purchase and pay online and then collect from the shop. Full details are on the delivery charges can be found on the website footer.

What happens after you order?

You will automatically receive confirmation of your order by email. In most cases your order will be dispatched within 24 – 48 hours. You will receive an email confirmation that your order has been processed and dispatched. We will contact you if there is any delay with fulfilling the order.

Where is your Service Centre located?

Our Service Centre and Shop are located at Chapel St. Charleville, Co Cork P56X638. We repair everything ourselves and your equipment never leaves our premises.

Can I speak to someone if I drop it in in person?

Of course. We pride ourselves on our personal and local service. You can also ring us, and we are happy to talk through the repair with you.

How much does a repair cost?

Most repairs cost €99 or less and we give you an additional 33% off Internet Security Software. We will always talk through and agree the cost with you beforehand. We will also advise you if a repair is not worthwhile. We have a minimum charge of €50 on most repairs payable when the laptop or computer is dropped in. This allows us to make a proper diagnosis and comes off the final cost.

How long will a repair take?

Most of our repairs are completed within 24-48 hours. Sometimes depending on the repair, it may take longer especially if we must order a part. We will always give you an indication of the time involved when you first drop in the laptop.

Use the Contact Form to Email Us